Published January 23, 2024
Written by Claud 
Reality Machine Elevate Sentosa Visitor Experience
Sentosa, Singapore’s premier island getaway, has embraced Augmented Reality (AR) technology to transform the visitor experience. This integration isn’t just about technological adoption; it’s a strategic effort to redefine tourism in the digital age. There are more brands such as H&M integrated AR and reinvent the traditional shopping experience.
@sentosa_island We’re seeing it in motion, in #AR, right here in Sentosa! NOT A DRILL ‼️ Portals to the multiverse are popping up all over the island! Come help us fix The Reality Machine’s missing parts by entering the portals, at the following locations: 📍 Siloso Word Block 📍 Palawan Beach (near HydroDash) 📍 Fort Siloso Skywalk Win exciting rewards from 12 Dec 2023 till 29 Feb 2024 when you complete the AR challenges. Terms and conditions apply! #tech #ai #sgevents #virtualreality #singapore #tiktoksg #trendingvideos #december #exploresingapore ♬ som original – W&K
Sources : Sentosa_island Tiktok
With AR technology, Sentosa offers an immersive layer to the well-known beautiful island. The AR portal, or known as Reality Machine is free for all tourists and create meaningful & compelling visitor experience. To interact with the AR portal, visitors can visit 3 different Sentosa locations to activate the game portal. In the AR portal, visitors can complete the quests to fix the virtual reality machine and redeem the real-life rewards such as below:
1) 25% off SkyHelix Sentosa tickets
2) 25% off Air Combat tickets
3) 100 Sentosa Islander Membership Points
4) Exclusive Sentosa Fans
5) $5 off Sentosa Gift Vouchers
6) $5 off Sentosa Dining Vouchers
You can head over to Sentosa now and enjoy the AR experience.
Learning and Integrating AR in Tourism
We can learn a valuable lessons from Sentosa’s initiative into AR. The key takeaways include :
1) Enhancing Visitor Experience: AR can turn ordinary tours into interactive adventures, making educational content more engaging.
2) Marketing and Branding: AR offers innovative ways to market tourist attractions, creating buzz and attracting a tech-savvy audience.
3) Data Collection and Personalization: AR apps can gather data on visitor preferences, helping to tailor future tourism experiences.
The future of tourism lies in integrating technology with traditional experiences. AR represents a bridge between the digital and physical worlds, offering endless possibilities for enhancing visitor experience. As we move forward, we can expect more tourism destinatio to follow Sentosa’s lead, using AR to create unforgettable, personalized, and interactive travel experiences. The key will be balancing technology with the natural and cultural authenticity that travellers seek.
Real Axe: Your Experiential Technology Partner
At Real Axe, as the visionary pioneers of experiential technology, harnessing the power of augmented reality, mixed reality, extended reality, artificial intelligence, volumetric video, and holographic marvels, we understand the dynamic landscape of the retail industry like no other. Just as H&M’s Orchard flagship store seamlessly merged fashion, technology, and imagination, we’re here to help retailers across the globe do the same. Whether it’s embracing augmented reality, enhancing digital elements, or crafting immersive experiences, we’re your partner in making retail a captivating journey. Together, we’ll redefine the norms and create unforgettable encounters that keep customers coming back for more.
